Terms of service

TERMS OF SERVICE

Last updated: September 12, 2026

OVERVIEW

This website is operated by Vape & Toys Store. Throughout the website, the terms “we”, “us” and “our” refer to Vape & Toys Store.

Vape & Toys Store offers this website, including all information, tools, products and services available through it, subject to your acceptance of these Terms of Service and all related policies and notices.

By visiting our website and/or purchasing something from us, you use our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

These Terms apply to all users of the website, including browsers, customers, merchants, vendors and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you must not access the website or use our services.

Any new features, products or tools added to the website shall also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by publishing updates on this page. Your continued use of the website after any changes are published constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

You must be at least 18 years old to purchase vaping products, nicotine products or any other age-restricted products from Vape & Toys Store.

We may request valid proof of age before accepting, processing or delivering an order containing an age-restricted product. We reserve the right to refuse or cancel an order if satisfactory proof of age is not provided.

You may not use our products or services for any illegal or unauthorised purpose. You must not violate any applicable laws or regulations when using our website.

You must not transmit viruses, malware, worms or any other harmful or destructive code.

A breach of these Terms may result in the suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service or cancel an order where we reasonably believe that fraud, misuse, unlawful activity, an age-restriction violation or a breach of these Terms has occurred.

Your content, excluding payment information, may be transferred across different networks and adapted to meet technical requirements. Payment information is encrypted during transmission using appropriate security measures.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our prior written permission.

The headings used in these Terms are included for convenience only and do not affect their interpretation.

Nothing in these Terms limits or excludes any rights you have under applicable UK consumer law.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that the information displayed on our website is accurate and current. However, we cannot guarantee that all information will always be complete, accurate or up to date.

Product descriptions, availability, prices and other information may change without notice.

The content on this website is provided for general information and should not be treated as professional, medical or legal advice.

Any reliance on information published on the website is at your own risk, subject to your statutory consumer rights.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change without notice. A price change will not affect an order that we have already accepted unless there is an obvious pricing error.

We reserve the right to modify, suspend or discontinue any part of the website or Service.

We shall not be liable for changes to, suspension of or discontinuation of the Service, except where liability cannot legally be excluded.

SECTION 5 – PRODUCTS AND SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

Returns and exchanges are handled in accordance with our Return and Refund Policy and your rights under UK consumer law.

We make every reasonable effort to display product colours, images, sizes and descriptions accurately. However, colours and appearance may vary depending on your screen or device.

We reserve the right to limit the sale of products where reasonably necessary, including for legal, safety, stock-control or fraud-prevention reasons.

All product descriptions, prices and availability are subject to change. We reserve the right to discontinue a product at any time.

An order is not accepted until we send you an order or dispatch confirmation, depending on our order process.

We do not guarantee that every product or service will meet personal expectations. This does not affect your statutory rights concerning goods that are faulty, damaged, misdescribed or not fit for purpose.

SECTION 6 – VAPING AND AGE-RESTRICTED PRODUCTS

Vaping and nicotine products are intended only for adults aged 18 or over.

You must not purchase an age-restricted product on behalf of anyone under the age of 18.

Age verification may be performed during checkout, before dispatch or upon delivery. The person receiving the order may be required to provide valid photographic identification.

We reserve the right to cancel an order or refuse delivery if the age-verification requirements are not satisfied.

Vaping and nicotine products must be used only in accordance with the manufacturer’s instructions and applicable warnings.

Keep vaping products, nicotine products, batteries, e-liquids and related accessories away from children and animals.

Nicotine is an addictive substance. Product information is not intended to constitute medical advice. If you have questions about whether a product is appropriate for you, consult a qualified healthcare professional.

SECTION 7 – ORDER AND BILLING INFORMATION

You agree to provide current, complete and accurate order, billing, delivery and account information.

You must promptly update your information, including your email address and payment details, so that we can process your transactions and contact you when necessary.

We reserve the right to refuse, limit or cancel an order where:

  • The product is unavailable

  • The price or product information contains an obvious error

  • Payment cannot be authorised

  • Age verification is unsuccessful

  • We suspect fraud, resale, misuse or unlawful activity

  • Delivery cannot be completed to the provided address

If we cancel an order after payment has been collected, we will issue a refund to the original payment method.

We may limit or cancel quantities purchased per person, household, payment method, billing address or delivery address.

SECTION 8 – PAYMENTS

Payment must be made using one of the payment methods available during checkout.

Payments may be processed by third-party payment providers. Your use of their services may be subject to their own terms and privacy policies.

You confirm that you are authorised to use the payment method submitted with your order.

All prices are displayed in pounds sterling unless stated otherwise. Applicable taxes will be included or displayed during checkout as required.

We are not responsible for additional charges imposed by your bank or payment provider.

SECTION 9 – SHIPPING AND DELIVERY

Shipping options, estimated delivery times and charges are displayed during checkout or in our Shipping Policy.

Delivery times are estimates and may be affected by courier delays, adverse weather, public holidays, incorrect addresses, age-verification requirements or circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address.

Risk of loss or damage generally passes to you when the goods are delivered to you or to a person identified by you to receive them.

If an order is delayed, lost or damaged in transit, contact us at contact@vapetoysstore.co.uk so that we can investigate.

Nothing in this section affects your statutory delivery rights.

SECTION 10 – RETURNS, REFUNDS AND CANCELLATIONS

Returns, refunds, exchanges and cancellations are handled in accordance with our Return and Refund Policy and applicable UK consumer law.

You may have a legal right to cancel an eligible online purchase within 14 days of receiving it. Our store may offer a longer return period as explained in our Return and Refund Policy.

Certain products may not qualify for change-of-mind returns after they have been opened, including sealed goods that are unsuitable for return for health or hygiene reasons.

These restrictions do not affect your rights when an item is faulty, damaged, not as described or not fit for purpose.

Approved refunds will be issued to the original payment method unless you agree to another method.

SECTION 11 – OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools and services supplied by third parties.

We do not control all third-party tools and may provide access to them on an “as available” basis.

Your use of a third-party service may be governed by that provider’s own terms, policies and privacy notice.

We are not responsible for third-party services to the extent permitted by law. This does not exclude liability that cannot legally be excluded.

New website features or services introduced in the future will also be subject to these Terms.

SECTION 12 – THIRD-PARTY LINKS

Our website may include links to websites operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, security, availability or policies of third-party websites.

Following a third-party link is at your own discretion. You should review the third party’s terms and privacy policy before providing information or completing a transaction.

Any complaint relating to a third party’s products or services should be directed to that third party.

SECTION 13 – REVIEWS, COMMENTS AND SUBMISSIONS

If you submit a review, comment, suggestion, photograph or other content, you confirm that:

  • You have the right to submit it

  • It is accurate and based on genuine experience where applicable

  • It does not violate another person’s rights

  • It is not unlawful, abusive, threatening, defamatory, obscene or misleading

  • It does not contain malware or harmful code

  • It is not submitted using a false identity

You grant us a non-exclusive, worldwide and royalty-free licence to use, reproduce, edit and display submitted content for operating and promoting our business, subject to applicable law.

We may monitor, edit or remove content that breaches these Terms or applicable law.

You remain responsible for the content you submit.

SECTION 14 – PERSONAL INFORMATION

Our collection and use of personal information are governed by our Privacy Policy.

By using our website, you acknowledge that your personal information may be processed as described in that policy.

Please review our Privacy Policy for information about the data we collect, how we use it and your rights under UK data protection law.

SECTION 15 – ERRORS, INACCURACIES AND OMISSIONS

The website may occasionally contain typographical errors, inaccuracies or omissions relating to:

  • Product descriptions

  • Prices

  • Promotions

  • Availability

  • Shipping charges

  • Delivery estimates

  • Product specifications

We reserve the right to correct errors, update information or cancel an affected order where permitted by law.

If an order is cancelled after payment has been taken, we will refund the amount paid to the original payment method.

We are not required to honour an obvious pricing or product-information error where it would be unreasonable to do so.

SECTION 16 – PROHIBITED USES

You must not use the website or its content:

  • For any unlawful or fraudulent purpose

  • To violate any applicable law or regulation

  • To infringe intellectual property or privacy rights

  • To harass, threaten, abuse or discriminate against another person

  • To submit false or misleading information

  • To distribute viruses, malware or harmful code

  • To collect personal information without lawful permission

  • To send spam, phishing messages or other unsolicited communications

  • To scrape, crawl or access the website using unauthorised automated methods

  • To interfere with the website’s operation or security

  • To attempt unauthorised access to accounts, systems or networks

  • To circumvent age-verification, payment or security measures

  • To purchase an age-restricted product for a person under 18

  • For any obscene, abusive or immoral purpose

We may suspend or terminate access to the Service where these restrictions are violated.

SECTION 17 – WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

We may temporarily suspend access to the website for maintenance, security, updates or circumstances outside our reasonable control.

To the fullest extent permitted by law, we are not liable for indirect or consequential losses that were not reasonably foreseeable when the contract was formed.

We do not exclude or limit liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Breach of your statutory consumer rights

  • Any other liability that cannot legally be excluded or limited

Nothing in these Terms affects your legal rights as a consumer.

SECTION 18 – INDEMNIFICATION AND SEVERABILITY

You are responsible for losses reasonably incurred by us as a direct result of your unlawful use of the website or a material breach of these Terms, where permitted by law.

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary.

The remaining provisions will continue to be valid and enforceable.

SECTION 19 – TERMINATION, CHANGES AND GOVERNING LAW

These Terms remain effective while you use our website or services.

We may suspend or terminate your access if you materially breach these Terms, engage in fraudulent or unlawful conduct or create a risk to our website, customers or business.

Any rights and obligations that arose before termination will continue where appropriate.

We may update these Terms by publishing a revised version on this page. The date at the top will show when the Terms were last updated.

These Terms and any dispute or claim arising from them shall be governed by the laws of England and Wales.

If you live in another part of the United Kingdom, you may also be entitled to bring proceedings in the courts of the jurisdiction where you live.

SECTION 20 – CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Vape & Toys Store
25 County Road
Liverpool
L4 3QA
United Kingdom

Email: contact@vapetoysstore.co.uk
Telephone: +44 7473 996139
Website: https://vapetoysstore.co.uk